Importance of Natural Resources

What detoxifies a negative work environment? | Simon Sinek

When we talk about a trusting team or trusting
partners I think very often we forget that trust is not an instruction. Trust is a feeling. You cannot tell someone to trust you. No leader can just tell their company trust
me. It doesn’t work that way. Trust is a feeling. It’s a biological feeling that comes from
the environment we’re in. When we feel safe in our own environment,
when we feel that our leaders care about us as human beings and want to see us grow and
build our confidence in our skills, when we feel safe in our own companies, trust emerges. It’s what happens. When we do not feel save in our own companies,
when we feel that our leaders would soon as sacrifice us to save numbers rather than sacrifice
numbers to save us the human response to those conditions is cynicism, paranoia, mistrust
and self-interest. And so if we want to build trusting teams
we have to create environments. Leaders have to set an environment in which
the people feel safe amongst themselves and from us. There’s much discussion about this concept
of vulnerability at work. We have to be vulnerable we’re told. That doesn’t mean walking around crying. What vulnerability means is saying things
like I don’t know what I’m doing. It means like you put me in a job and I don’t
know how to do that job. It means raising your hand and saying I made
a mistake. These put us in a vulnerable position, especially
in a work world in which layoffs are used so casually that I feel like I’m on a short
list. And so we would rather not express any sense
of weakness whether it’s fear or doubt or mistakes that we’ve made or lack of skills. We just keep it to ourselves and too many
of us spend our days lying, hiding and faking. The irony is our attempt to present ourselves
as strong every day means the company itself will get weak. Because if no one is admitting mistakes, those
mistakes will compound. If people are doing jobs that they don’t
know how to do and they’re lying, hiding and faking that means the output will be weak. The irony is is when people hide their fallibility,
their humanity it actually makes the company weak. But when we create environments in which people
feel safe enough to say to their boss I need help or I don’t know what I’m doing or
I made a mistake. The amazing thing is that actually makes the
organization stronger. So the question is how do we if we do not
work in an environment that offers us that safe circle that we can express ourselves
thusly then the question is what are we supposed to do? Well it’s kind of like any human relationship. You don’t start on the first date telling
them all of your fears and anxieties and insecurities. That would be madness, right. You get to know somebody first. And then as you get to know them you take
a little risk and you share something small. And you see if they listen and they make you
feel understood and they make you feel heard. Or if they make you feel stupid or small. And if it feels safe you take another little
risk and another little risk and they take a risk. If you’re the only one doing it it doesn’t
work either. And this little sort of dance commences and
at some point, I’m not sure exactly when, you find yourself completely comfortable being
completely raw and completely yourself with this other human being who feels exactly the
same way as you do. And that’s exactly the same thing that we
can do at work which is we find those few people and we take little risks and you say
things like I’m not sure, are you? And they go no, not really. And you just express weakness to each other. It’s wonderful. And you’ll help each other and that’s
the point. It’s about relationships. It’s not about me finding strength. It’s about us expressing our fallibility
and our humanity together and together we will help each other. And together we will do whatever needs to
be done because we are better together.

Reader Comments

  1. Heard till the vulnerability part. I lost job precisely because of this. I used to accept if I made a mistake (including my teammates mistakes) and used to ask for help whenever needed. In the end I found my boss making fun of me with my juniors and I lost my job. Everyone sweettalked also showed interest in helping me get recruited somewhere which obviously I did not accept. I come from an activism background the only leadership style I know is to genuinely invest in people, standby them and compliment them. Most of the times I had to put an idea into my fellow mate's so subtly that he would think it is his own. In this process work gets done but you may not always get recognition. Anyway, the truth of the matter is whatever management gurus like yourself say, the passouts of business school follow it as a technique. They are seldom interested in creating genuinely great organizations

  2. Why is telling somone your inseccurities a risk?
    My guess would be that its a risk to your false faultless perception of yourself which you shouldnt have either.
    Am i wrong?

    I can understand not needing to tell eveyone your insecurities asap, but when it comes up, when a particular thing that somone would like to do with you cant happen because of you, you should just tell them. How could you ever hope to one day do that thing otherwise?

  3. The term vulnerability used here should be replaced with accountability. Everyone makes mistakes but few will own up to them, fewer still will try to make it right.

  4. Gotta love Simon. Still trying to get people to personally invest in their morally broken down work places. Nothing in the American work place is worth investing in as workers in the 21st century. Instead invest your trust elsewhere. Learn a foreign language and say good bye to our national, corporate, extraction driven, burned down work culture. It is ashes based on measurable results. Haha. It all has to be replaced NOT personally invested in with more trust. Hilarious. You will NEVER get any return on a personal "trust" investment in an American work place as long you get paid in petro dollars. Trickle down fraud. People will either have to completely replace western leaders in all sectors or invest outside of it to get any better. Trust is impossible in the work place if you get paid in petro dollars. Our economic system insists we maitain a hierarchy that has less performance standards the higher you go and we all lie to each other to keep it going. C'mon man. Want to detox? Learn a foreign language and leave your toxic friends and bosses, just like an alcoholic has to in order to get any better. You cant stay and trust them more when they are still on the sauce. That is the real state of the corporate American work culture in 2019. Enabler.

  5. How to detox….get rid of all the asshole petty dictators that think they know everything because they are managers, because they know everything, because they are managers. Or maybe, quit focusing on putting money in the CEO pocket

  6. Quality workplace relationships are indeed an antidote to toxic corporate environments. However, the best (but not the easiest) solution is to leave such a workplace. Then again, in today's shareholder value world, one in which employees are just another easily discarded resource tabulated on a spreadsheet, truly great places to work are not common.

  7. The problem I feel is that the structure of companies encourages all the negatives outlined. I think changing the structure of the typical corporation could go a long way to encouraging this positive change.

  8. I have never worked in a safe workplace in my adult life. My solution has been back channeling: Cultivate a few trusted relationships with someone immediately above or senior, who I can ask the questions and get general advice from on how to navigate in my organization. We are talking about maybe two people in the whole organization that I communicate openly and honestly with. In turn I guide a few junior coworkers in their navigation through the organization and answer questions and help them where I can.

    Nobody communicates openly. And for all the alleged (and actual) expertise and experience among my coworkers it should be a dream team on paper, but in reality we might as well not work at the same company. I actually think I share more experiences with professionals in other companies then in my own.

  9. All companies are designed to be toxic. Playing off one employee against another is the way these places believe increases productivity through competitive-motivation. That's why the normal curve for performance evaluation exists and that's why only a few get promoted. That's the feature of any hierarchical system.

  10. I work for US government agency. It is majorly toxic at my level. Senior management actually is okay but the rulers of the smaller kingdoms MUST exert their power constantly.

  11. I’m in a toxic workplace but I think they are all toxic. I really don’t like working for anyone or anything but I have to because I have to have money for living.

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