Importance of Natural Resources

Botched roof job leaves homeowner with “rainforest” living room


AFTER PAYING THOUSANDS OF DOLLARS FOR A núçNEW ROOF, GrMAN SAID WATER STARTED POURING INTO HIS LIVING ROOM. WHEN HE O RIED CALLING THE MAN THAT FIXED HIS ROOF AND DIDN’T RECEIVE A CALL BACK, HE CONTACTED US. Reporter: HE IS MAKING THIS HOUSE HIS HOME. A FIXER UPPER. Reporter: FIXING THE ROOF IS NOT IN HIS SKILL SET. A FRIEND RECOMMENDED C&D ROOFING. I TOLD HIM HERE, I JUST BOUGHT THIS HOUSE AND I DON’T KNOW EXACTLY WHAT WE ARE GETTING. Reporter: HE RECOMMENDED A NEW ROOF AND SINCE THAT FRIEND RECOMMENDED THEM, FLOYD HIRED HIM. WITHOUT CHECKING THEIR CREDENTIALS. TWO MONTHS LATER, FLOYD COULD NOT HAVE KNOWN THE NEW ROOF WOULD CAUSE YOU TySEE MY INSULATION, SHEET ROCK, LIGHT FIXTURE, ALL OF THAT COMES DOWN. Reporter: AND REQUIRE A KIDDIE POOL IN HIS LIVING ROOM TO CATCH THE WATER. IT ALL CAME STRAIGHT DOWN. Reporter: WHEN THE OWNER OF THE COMPANY STARTED TAKING HIS CALLS AND TEXTS, HE CALLED ME. I DID SOME DIGGING AND FOUND THAT THE MEN THAT RUNG THE BUSINESS ARE NEARLY IMPOSSIBLE TO TRACK DOWN. THEIR WEB SITE ON THE BUSINESS CARD DOES NOT EXIST AND THERE IS NO ADDRESS FOR THE COMPANY. THE PERSON YOU ARE TRYING TO REACH HAS A VOICE MAIL BOX THAT HAS NOT BEEN SET UP. I HAVE NOT BEEN ABLE TO GET ANYONE ON THE PHONE WITH ME. I ALSO SENT SEVERAL TEXT MESSAGES OVER THE LAST TWO WEEKS? I GOT A RESPONSE BACK FROM ONE EVER THE PEOPLE ON THE CARD. YOUR YOU CONTACTING ME, STOP CONTACTING ME AND THEN HE SAID YOU NEED TO GET YOUR STORY STRAIGHT. I RESPONDED, THAT IS WHY I AM CONTACTING YOU. BUT STILL, NO ONE WILL ANSWER ANY OF MY QUESTIONS. Reporter: ONE OF THE QUESTIONS, WHY THEY ARE ADVERTISING THEIR ROOFING SERVICES ON SOCIAL MEDIA WITHOUT A CONSTRUCTION LICENSE REQUIRED BY STATE LAW. I SEARCHED THE DEPARTMENT OF LABOR LICENSING AND REGULATION DATA BASE AND THERE IS NOT A SINGLE ONE IN THE STATE OF SOUTH CAROLINA. HAVING THE LICENSE MEANS THEY PASSED A BACKGROUND AND CREDIT CHECK AND SOLID REFERENCES. CERTIFIED LETTERS, NOTIFIED LETTERS STATING YOU HAVE THE EXPERIENCE AND THAT IS HOW YOU HOLD THE LICENSE. BE WEARY OF POP UP ROOFERS. I WANT TO KNOW THE CONTRACTOR I AM HIRING s OFFICE WHERE I CAN SEE THEM. A WEB SITE, sYG?vuNALL OF THESE THINGS JUST GIVE SOMEBODY MORE CREDIBILITY AND MORE ESTABLISHMENT AS A LEGITIMATE BUSINESS PERSON. THE GENERAL CONTRACTOR SAYS CONSUMERS SHOULD ) GET AT LEAST 3 QUOTES FROM LICENSED WORKERS. TO HELP GIVE YOU THE STORY, AGAIN, WHAT SCOPE OF WORK CAN BE DONE. THAT IS CRITICAL. AGAIN, EDUCATING YOURSELF. THE LEAK MOVED OVER HERE. Reporter: HE MISSED THESE STEPS IN THE HOUSE HE HOPED TO MAKE HOMEY IS A SOGGY MESS. IT GETS SO 5çmçSQUISHYHoçBACK THERE íTÑ ç%hçl[K-ñwImu S8q;[ç?çiWç/+ ENCOURAGES ANYONE WHO HAD t#rk IF THAT CONTRACTOR HAS A LICENSE. AND IN THIS CASE THE LLR CAN GO AFTER THE CONTRACTOR (#’i/,g1çw3!jó’:÷39 ósA


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